Cruzr Privacy Policy
Effective Date: June 27, 2026
Welcome to Cruzr. Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when using the Cruzr mobile application and website.
Information We Collect
Account Information
When you create an account, we may collect:
- Name or display name
- Username
- Email address
- Profile photo (if provided)
- Authentication information through Firebase Authentication
User Content
When using Cruzr, you may create or submit:
- Questions submitted to Cruzr AI
- Community posts
- Comments
- Profile information
- Cruise preferences
- Saved cruises and favorites
This content may be visible to other users depending on how it is shared.
AI Requests
Questions submitted to Cruzr AI are processed using third-party AI services to generate responses.
We may store AI conversations to:
- Improve response quality
- Build and maintain our cruise knowledge base
- Detect abuse or misuse
- Provide conversation history where available
Please avoid submitting sensitive personal information in AI prompts.
Cruise Planning Information
If you use AI Cruise Planner or related planning features, we may collect information such as:
- Preferred cruise lines
- Preferred departure ports
- Travel dates
- Budget
- Cabin preferences
- Party size
- Accessibility needs (if voluntarily provided)
- Dietary preferences (if voluntarily provided)
This information is used solely to personalize recommendations.
Device Information
We may automatically collect:
- Device type
- Operating system
- App version
- Crash reports
- Diagnostic information
- Anonymous analytics
Subscription Information
Premium subscriptions are managed through RevenueCat together with the Apple App Store and Google Play.
Cruzr does not collect or store your payment card information.
How We Use Information
We use information to:
- Operate the Cruzr platform
- Generate AI responses
- Provide personalized cruise recommendations
- Improve our AI models and cruise knowledge
- Deliver customer support
- Prevent fraud and abuse
- Maintain account security
- Process subscriptions
- Improve app performance
- Develop new features
Affiliate Links
Cruzr may recommend:
- Shore excursions
- Tours
- Travel products
- Cruise-related services
Some recommendations may contain affiliate links.
If you purchase through these links, Cruzr may earn a commission at no additional cost to you.
Affiliate relationships do not influence our commitment to providing helpful and relevant recommendations.
Third-Party Services
Cruzr uses trusted third-party services including:
- Firebase (authentication, database, storage)
- OpenAI (AI responses)
- RevenueCat (subscription management)
- Google Play
- Apple App Store
- Viator (shore excursion recommendations)
- YouTube (embedded videos)
These services have their own privacy policies.
Sharing Information
We do not sell your personal information.
We may share information:
- With service providers necessary to operate Cruzr
- To comply with legal obligations
- To protect users and the platform
- During a business acquisition or merger
Data Security
We use commercially reasonable measures to protect your information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Choices
You may:
- Update your profile information
- Change your display name
- Delete community content you create
- Cancel your subscription through your device’s app store
- Request deletion of your account
Children’s Privacy
Cruzr is not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13.
International Users
Your information may be processed and stored in countries other than your own.
By using Cruzr, you consent to such transfers where permitted by law.
Changes to this Privacy Policy
We may update this Privacy Policy periodically.
Material changes will be reflected by updating the Effective Date.
Contact Us
If you have questions regarding this Privacy Policy, please contact: